One anonymous participant said: I think the biggest failing is the on-the-day appointment system; having to spend ages trying to get through at 8:30 to be told they have no appointments left is not good, and telling students to be in at 8am to guarantee being seen is unrealistic, particularly for mentally ill students., Jo Cardwell reiterated the difficulty of attending drop-in with a mental health problem: The drop-in service has been detrimental in requiring treatments. View our YouTube channel - (This will open in a new window). While the SRC expressed support for the decision, they asked for some guarantees from the University to address issues raised. This is because the surgery needs to prioritise the sickest people first. The Glasgow Guardian can confirm that as part of this submission from staff, the Universitys Student Counselling and Advisory Service was concerned about the impact of any changes to its work. 0141 611 3600. Thank you! We urge all mums-to-be, even those with children already, to book into your local maternity services by week 12 of your pregnancy. This is because Natasha, the administrator there, has listened to my experience and has understood the complexity of the medical issues being faced. I've been a patient here for nearly ten years. The University Barclay Medical Practice provides an 8am drop-in service for patients to make appointments. As a result of this further tests were promptly arranged at hospital. Five of the students interviewed by The Glasgow Guardian found that the drop-in prevented them from seeking treatment, and none found the system helpful. Barclay Medical Practice-City Branch, Glasgow, United Kingdom. In both studies, participants consistently highlighted the same failings of Barclay GP to make support accessible: the 8am drop-in service, lack of access to a consistent GP, and dismissive doctors or unhelpful reception staff. The NHS is free. Similarly, all seven interviewees agreed that consistent treatment from one doctor would be beneficial. Register for Temporary Services Form It goes against our guidelines to offer incentives for reviews. 0300 123 1236. They also raised that the UHS was particularly effective in the area of mental health, and that there would be an impact in this area. Chevron-circle-left. Its difficult to tell your doctor you disagree with what theyre saying, and I didnt have the confidence to do so, which just made me feel worse., Hannah Patterson added: I felt that in other GP practices I was taken more seriously than in Barclay GP Barclay treated my issues as exam stress and said that they would resolve on their own, as opposed to a relapse into a long-term mental illness. If we expect the NHS to respond like a commercial business, with patients as consumers, and if we make demands for same day responses, we will soon enough get a private system and will have to pay for healthcare. This was down by 12 per cent on the 2019/20 survey. We also ensure all reviews are published without moderation. This is to confirm you are registered with the practice, to allow the practice team to contact you and also to update your medical records held by the practice and our partners in the NHS. Email: Eastwood1.referral@ggc.scot.nhs.uk, Opening Hours: Monday to Friday, 8.45am until 6.00pm (Closed Saturday and Sunday), To self refer and make an appointment call our Podiatry Appointment Hotline on 0141 347 8909 (Mon Friday 8am 8pm, Saturday 9am 1pm) or email AHP.Appointments@ggc.scot.nhs.uk, Location: Level 00 Lower Ground Floor (Kelvindale Road Entrance), Email: NHSGGC.SphereBBService@ggc.scot.nhs.uk. Big recommend ! SRC President Lauren McDougall has said: Regardless of the detail of the agreement between the University and the Barclay Medical Practice, the service is perceived by students to be the Universitys GP surgery and serves a huge proportion of our student community, therefore there is a responsibility on both sides to ensure that the service offered is fit for purpose. Barclay Medical Practice - a North West Glasgow GP Surgery. Of the two who did not consider the system actively detrimental, one anonymous participant remarked: As its still very early, [the participant has been registered with the practice for two months] I have not noticed, any large detrimental effects of the appointment system, but it has made me quite anxious about getting medication in future knowing that there could possibly be a delay whenever I try., Detrimental is a strong word, I think, but I have avoided going to the practice to seek guidance just because I know they will have nothing to tell me other than there is a long waiting list and if I dont want to wait, then I have to pay for private., An anonymous participant also commented: , It really helps to maintain a consistent GP, which, when discussing personal matters and especially with mental health, is good so you dont have to repeat everything constantly (particularly when explaining the source of trauma, as in my case).. View all NHS Scotland jobs - Glasgow jobs - Medical Secretary jobs in Glasgow; Salary Search: . Report this profile Report . Another anonymous participant commented: Because of the issue with getting an appointment [], I have been forced to get an emergency prescription from the Pharmacy because I could not get my meds after not having them for a few days (quite a dangerous situation when a new student in a brand new area). 0300 123 1236. I've been a patient here for nearly ten years. The Glasgow Guardian can also confirm that many students contacted the SRC to express their concerns about the decision to close down the UHS and replace it with an NHS practice. How do you rate this business? There were no follow up appointments and these medications sent me into a particularly bad spiral, leading to a suicide attempt and having to take a year out of uni to receive treatment at home. These consultations last fifteen minutes. In response to these reservations, the University assured the concerned parties that discussions are ongoing with the Barclay Practice about administrative arrangements to ensure that referral routes for students and staff are clear and effective. However, documents obtained by this paper show clearly that the University offered assurances to concerned staff, students and SRC representatives that the Practices performance in relation to University services would be regularly reviewed. Dr Daily is the first doc who listened to my problems and actually took time to sort it out. I hpe Barclay sort this system really soon as it now two weeks since I raised the issue. This form collects your name, date of birth, email, other personal information and medical details. The drop-in system also means that somebody may not have medication when needed, and I have experienced trying to get an appointment for days with no success., Of the two who did not consider the system actively detrimental, one anonymous participant remarked: As its still very early, [the participant has been registered with the practice for two months] I have not noticed any large detrimental effects of the appointment system, but it has made me quite anxious about getting medication in future knowing that there could possibly be a delay whenever I try., The other, Emma, said: Detrimental is a strong word, I think, but I have avoided going to the practice to seek guidance just because I know they will have nothing to tell me other than there is a long waiting list and if I dont want to wait, then I have to pay for private.. Phone Numbers. Participants are aware of inconsistent treatment at the practice, with one person commenting: The quality of treatment varies hugely depending on which doctor you are lucky or unlucky enough to see., Jo Cardwell said: Some of the doctors are very dismissive and make you feel like youve wasted their time when you come to them saying youre suffering from depression/anxiety, which is what I was and still am struggling with. The Rehabilitation Service in place across NHSGGC brings together: Contact details/ telephone numbers for each area: Acute staff needing to access community rehabilitation services should contact the sector in which their hospital sits. 2 were here. We cannot expect instant responses for all issues. Although the University is seemingly distancing itself from the practice, University Barclay is perceived to be the Universitys official GP due to its space on campus; this alongside previous assurances made by the University suggests that it holds a responsibility to work closely with the practice. Im pleased to hear that theres a real willingness from Dr Des Spence to work with the SRC on this, and I will take this forward.. Just three-quarters (75 per cent) said it was easy to contact GP practice in the way that they want to, down by 10 per cent, and 85 per cent said they could see a doctor urgently within two days, down one per cent. I recently had to contact Barclay Medical Practice with a health concern. If Barclay Medical Practice Victoria Park is closed it is recommended to call NHS 111 which is free to call from both landlines and mobile phones or visit NHS 111 online. Feel free to read some of his blog posts, all he does is complain and whinge about how doctors aren't taken seriously, is it any wonder when he's flying the flag for GPs? She and her medical colleagues, Dr Macdonald and Dr McCormick are working really hard to support us with the limited resources they have. Even though a GP practice is highlighted from your post code search, your address may not be served by that GP practice (and you may not be able to register with that GP practice). Utter and complete ****.Please feel free to get this idiot to contact me directly, id love to have a chat. Search NHS Inform - Click here to submit this form. can confirm that as part of this submission from staff, the Universitys Student Counselling and Advisory Service was concerned about the impact of any changes to its work. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I hpe Barclay sort this system really soon as it now two weeks since I raised the issue. Their affiliation with Dr "****head" Des Spence is reason enough to never consider going to this practice. I think the biggest failing is the on-the-day appointment system; having to spend ages trying to get through at 8:30 to be told they have no appointments left is not good, and telling students to be in at 8am to guarantee being seen is unrealistic, particularly for mentally ill students. View our Facebook page - (This will open in a new window). Big recommend ! Search NHS Inform - Click here to submit this form. Five out of seven had been treated for mental health problems before registering with Barclay GP, and two had never previously received mental health treatment. Practice was fine until I met Dr Jayne Macnamara.Took me off highly addictive tranquilizer after 27 years. Ive been to Barclay in times of crisis, with suicidal ideation, yet Ive never had my concerns escalated which I felt to be inappropriate. Opening times 01501 773 020. Many thanks, Put money over patient health everything day.Avoid like the plague.Get a real doctor.Not these dangerous people. If you're unwell or need medical advice, phone 111. This review is for SUE from Dumbarton rd g14 surgery.The appts system is bloody appauling and I have series health issues that I need attended. In a phone conversation with The Glasgow Guardian, Dr Des Spence one of the practices six Managing Partners was very keen to ensure that the practice is better integrated with the Universitys processes and services for mental health. Psychiatrists will only see you once every four months or thereabout, and so by Barclay GPs refusing to review my medication Ive had withdrawal from SSRIs and other antidepressants. Ive personally had them resolve problems with scripts so many times and rather than be sent away and told to return days later, if theres an opportunity to resolve it quickly then thats what they do.They team are beyond helpful in a stressful environment where demands are made and no real thanks and appreciation is given. North East Sector: 0141 201 5950; North West Sector: 0141 201 7205; South Sector: 0141 232 7174; Acute staff needing to access community rehabilitation services should contact the sector in which their hospital sits. Phone Numbers. Communications to the practice will only be dealt with during these times. I also didnt realise that they have a dedicated team who deal specifically with prescriptions and now on reflection, this makes so much sense. Six out of seven interviewees believed that doctors being more aware of University practice and having better training on mental health treatment would be beneficial. Didn't even tell me.Abusive doctor. Though Barclays website indicates that it is possible to make appointments over the phone, respondents mostly found that treatment was only available by drop-in. Out to Hours/NHS 111. Patients with long-term conditions, mental health or otherwise, should be able to book appointments in advance. can also confirm that many students contacted the SRC to express their concerns about the decision to close down the UHS and replace it with an NHS practice. Absolute clown.Anyone who suffers from poor mental health would do well to google Dr Des Spence Pregabalin and read the blog post.Is it any wonder mental health is considered a joke in this country, when you've got ****pots posting drivel like that? The responses indicated a clear discrepancy between treatment for physical and mental health. Thank you for the very high standard of care that I received. . The service requires full JavaScript support in order to view this website. independently informing its students since 1932. !Why all the negative stuff! While two interviewees remarked on friendly or helpful doctors, the other five could think of no positive aspect to their treatment at Barclay, and two felt as though their mental health concerns had been dismissed. I called and same day sorted. Surgery name - Location - % of patients giving a positive score, Shebburn Medical Practice - New Abbey - 100, Strathdon Medical Centre - Strathdon - 99.34, Easdale Medical Practice - Isle of Seil - 99.29, Lochcarron Medical Partnership - Rosshire - 99.29, South Harris Medical Practice - Isle Of Harris - 98.7, Hillswick Health Centre - Shetland - 98.63, Tarbert Medical Practice - Tarbert - 98.31, Tiree Medical Practice - Isle of Tiree - 97.85, Ballantrae Medical Practice - Ballantrae - 96.89, Dr David F Troup & Partner - Arrochar - 96.89, Carbost Medical Practice - Skye And Lochalsh - 96.88, Assynt Medical Practice - Sutherland - 96.76, Torphins Medical Practice - Torphins- 96.6, Murrayfield Medical Centre - Edinburgh - 95.73, Glenkens Medical Practice - New Galloway - 95.7, Friockheim Health Centre - Friockheim - 95.46, Small Isles Medical Practice - Isle of Eigg - 94.9, North Uist Medical Practice - Isle Of North Uist - 94.68, Applecross Surgery - Ross And Cromarty - 94.63, Seafield & Cullen Medical Group - Moray - 94.52, Orcades Practice - Kirkwall, Orkney - 94.4, Ecclefechan Surgery - Ecclefechan, Lockerbie - 93.98, Torridon Medical Practice - Torridon - 93.98, Dornoch Medical Practice - Sutherland - 93.87, Dr A P Jackson & Partners - Glasgow - 93.44, Benbecula Medical Practice - Isle Of Benbecula - 93.24, Loch Ness East And Strathnairn - Foyers - 92.88, Armadale Medical Practice - Sutherland - 92.63, Muirhead Medical Centre - Muirhead - 92.4, Drs Hilary Mcnaughtan & Patrick J O'Neill - Glasgow - 92.32, Scalasaig Medical Practice - Isle of Colonsay - 92.25, Scalloway Health Centre LLP - Shetland - 92.17, Annfield Medical Centre - Glasgow - 91.93, Dr A Comiskey and Partners - Edinburgh - 91.89, Southern Machars Practice - Whithorn - 91.87, Braids Medical Practice - Edinburgh - 91.85, Killearn Health Centre - Killearn - 91.81, Glenfield Medical Practice - Galashiels - 91.78, The Maclean Medical Practice - Clarkston - 91.25, Kingswells Medical Practice - Aberdeen - 91.24, Sheddens Medical Practice - Glasgow - 91.08, Dr Friel & Dr Bagnall - Rutherglen Health Centre, Rutherglen - 90.99, Burnfield Medical Practice - Inverness - 90.8, Drs McAlpine, Walker & Pettigrew, Glasgow - 90.57, Craig Nevis Surgery - Fort William - 90.5, Drs McMaster, Moore & Brooksbank - Girvan - 90.38, Tyne Medical Practice - Haddington - 90.15, Drs Melrose and Sharp Partnership - Glasgow - 90.07, Cromarty Medical Practice - Cromarty - 90.02, Canisbay & Castletown Joint Medical Practice - Castletown89.79, Lauderdale Medical Practice - Dunbar 89.67, Kilcreggan Medical Practice - Argyll 89.64, Drs Oliver, Greeley, Innes & Spratt - Castle Douglas 89.52, Newcastleton Medical Practice - Newcastleton 89.28, Dr Tittmar and Partner - Riverbank Surgery, Kilmun, Argyll 88.92, Braeside Medical Practice - Galashiels 88.86, West End Medical Practice - Edinburgh 88.82, Drs Reid & MacLaren Partnership - Glasgow 88.78, Lammermuir Medical Practice - Haddington 88.53, Port Ellen Practice - Port Ellen, Isle of Islay 88.44, The Fullarton Medical Practice - Ayr88.38, Dunvegan Medical Practice - Isle Of Skye 87.79, Langholm Medical Partnership - Langholm 87.73, Aultbea & Gairloch Medical Practice - Aultbea 87.65, Jura Medical Practice - Isle of Jura 87.64, Strathpeffer Medical Practice - Ross & Cromarty 87.25, Drs Page, McDonald & Stevenson - Leven 87.15, Ormiston Medical Practice - Ormiston 87.15, Aberfeldy And Kinloch Rannoch Medical Practice - Aberfeldy 87.11, North Harris Medical Practice - Isle of Harris 87.02, The David Elder Medical Practice - Glasgow 86.91, Pitcairn Practice Leuchars & Balmullo - Fife 86.86, Lochaline Medical Practice - Lochaline 86.85, Drumchapel Medical Practice - Glasgow 86.84, Eastfield Medical Practice - Penicuik 86.8, Helmsdale/Brora Med Practice - Brora 86.77, Kingussie Medical Practice - Kingussie 86.76, Thurston Road Medical Practice - Glasgow 86.62, Murieston Medical Practice - Livingston 86.47, Portree Medical Centre - Isle Of Skye 86.4, Park Terrace Medical Practice - Stirling 86.25, Wardlaw Medical Practice - Rutherglen 85.99, Marchmont Medical Practice - Edinburgh 85.92, Orchard House Health Centre - Stirling 85.92, Douglasdale Medical Practice - Douglas 85.91, Scourie, Kinlochbervie and Durness Medical Practice - Kinlochbervie 85.8, Crookston Medical Practice - Glasgow 85.7, Knightswood Medical Practice - Glasgow 85.61, South Skye Medical Practices - Isle of Skye85.6, St Margaret's Health Centre - Auchterarder85.34, Drs Hall, Brennan & McLaughlin - Dunoon 85.24, Gillbrae Medical Practice - Dumfries 85.15, Thurso & Halkirk Medical Practice - Caithness 85.04, Davidson's Mains Medical Centre - Edinburgh 84.96, Dr M Roushdy-Gemie & Dr M Smith - Yokermill Medical Centre, Glasgow84.87, Arran Medical Group - Isle of Arran 84.83, Kirriemuir Medical Practice - Angus 84.63, Bruntsfield Medical Practice - Edinburgh 84.59, Garelochhead Medical Centre - Garelochhead 84.4, Campbeltown Medical Practice - Campbeltown 84.34, Acharacle Medical Practice - Argyll 84.28, Newarthill Medical Practice - Lanarkshire 84.24, Knowetop Medical Practice - Motherwell 84.15, Slamannan Medical Practice - Stirlingshire 84.13, Southfield Medical Practice - Edinburgh 84.1, Dr K Miller & Partners - Lightburn Medical Centre, Glasgow 83.95, Ashfield Medical Practice - Milngavie 83.85, The Group Practice - Eyre - Edinburgh 83.8, South Uist Medical Practice - Isle Of South Uist 83.71, Solway Medical Group - Kirkcudbright 83.62, Linlithgow Group Medical Practice - Linlithgow 83.43, Aboyne Health Centre Incl.
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