Go to the Order Status page and send your buyer a transaction message explaining the situation. Service 672. While it can be inconvenient to have to buy a new label, buying a new label can be the best option. The package will not be collected if it is clearly overweight. When shopping on Mercari, you can choose a preferred shipping option for the items you purchase. Packing materials add bulk and weight. Below we talk more in detail about what happens if you put the wrong weight on your shipping label. Join. *Based on a comparison completed December 18, 2022. . Especially if the buyer is supposed to pay for shipping and the shipping cost difference will significantly reduce your earnings. Prepaid labels offer a single price for shipments to and from any US state (excluding Hawaii or Alaska) using the top carriers UPS, USPS, and FedEx. If we use Mercari shipping boxes, the small box is right for the iPhone. Get all the details about Mercari shipping, including shipping options and the cheapest rates. You can also find it here. Make sure that you communicate with your buyer and clearly explain the mistake. The worst-case scenario is that the package will be sent to the closest hub by the buyer but the buyer must pay the postage difference in order to receive the package. open a conversation window with them. In order to avoid any package weight discrepancies in the future, make sure you invest in a shipping scale and a measuring tape. Sellers in Alaska and Hawaii may only ship via USPS. Like Mercari, you can cancel the order and have the buyer repurchase the item. 'In honor of imnotlegolas for starting this subreddit.'. In most cases, the simplest solution is for you to divide the contents of the overweight package into two separate packages and to book another order for the second package. But make sure you get a new shipping label. Make sure the weight class you select includes the total weight of your item with packaging. A good option would be the free shipping boxes provided by top courier services. If youre overwhelmed by the process of shipping out your items for sale, weve got you covered. Your product will be sent via UPS Simple Rate, aka flat rate, including insurance for $200 and package tracking. Though youll need to print your own labels and share the tracking details yourself, you could save 20-70% on Mercari shipping rates especially on larger items. total weight of your item with packaging. So what are your options if your package weighs more than the label? Cookie Notice if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-large-leaderboard-2','ezslot_7',126,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-leaderboard-2-0'); Like shipping any other underweight package, you are responsible for the postage difference. In section 3, well discuss whether this is the most affordable option. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'fulfilledmerchant_com-medrectangle-3','ezslot_1',119,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-medrectangle-3-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'fulfilledmerchant_com-medrectangle-3','ezslot_2',119,'0','1'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-medrectangle-3-0_1'); .medrectangle-3-multi-119{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}. I picked the wrong shipping weight So I sold a pair of jeans and accidentally picked the <1 pound option when I should have picked the 1-3 pound option. Your Mercari shipping rate is determined by whichever is greater: the actual weight or the shipping weight also called the volumetric weight. To edit the labels weight class in the app, go to the Order Status page and tap Edit beside the Carrier information. Go Local and skip shipping entirely. 16496111fba8dc9ffec5fbcb7 hard rock cabo concerts. If you ship an overweight package, you risk losing a lot of time and money. If you choose to do this, make sure to let your buyer know what the new tracking number is. If you're looking to ship using USPS Regional boxes, you will no longer have the option to send them at Regional Rates. We are compensated for referring traffic and business to Amazon and other companies linked to on this site. The package weight must be less than or equal to the weight specified on the label (H x W x L / 139 shipping divisor) and must be under 50 lbs. I have buyers telling me that if I reduce the size of the package - or just leave it off - the shipping will drop to something far more reasonable. Mercari Doesnt Offer International Shipping, The Best Mercari Shipping Rates with Easyship, free shipping boxes provided by top courier services, generate all your customs documents in minutes, Mercari shipping rates vary based on your package weight and size, and the shipping option youve chosen, Mercari Prepaid delivers to all 50 US states using Flat Rate shipping from USPS and FedEx, Mercari Pack and Ship is a great way to ship large, bulky, or fragile items but Easyship offers up to 91% off discounted shipping rates on 250+ courier services, Choose Mercari Prepaid when listing your item, Package the product, print the label, and attach the label, Ship within 3 business days of the purchase date, or risk losing your Mercari shipping protections (insurance and tracking), Confirm your shipment in the app to let the buyer know its on its way, Choose Pack and Ship when listing your item, but only if youre paying for shipping, Select the weight range from the suggestions in the app, Bring the item and your shipping code to a UPS Store location, Your package will be labeled and shipped by the UPS Store; the buyer will be automatically notified that the shipment is on the way, Mail items within 3 business days of the sale, as shipping protections may be nullified after this three-day window, Communicate with the buyer if you can't meet the 3-day shipping window, Save money by shipping lightweight items in poly mailers, Order free shipping boxes from courier services to keep costs low, Compare Mercari shipping rates vs. Easyship when deciding which shipping method is right for you. Book shipping. Get instant access with volume-discounted shipping rates. The post office is now telling my buyer they need to pay to get their package and my buyer didn't have cash on them so the post office wouldn't give them their package. Parcels are weighed later at the local depot. Message the buyer *before* you do this to a.) Once your iPhone sells, Mercari suggests a list of shipping boxes that correspond to the size and weight of the item. If you choose to do this, reach out to us using the form below. Show more Is Mercari Legitimate? How to enter the correct shipping weight on Mercari and never get those shipping fees when you go drop your package off at the Post Office!I hope this video . Archived post. This is the preferred option for many sellers since it is the sellers responsibility to accurately provide shipping costs. The first and best-case scenario is that you will get a bill later on from the post office. I picked 0-1 pounds but my package was really 1-3 pounds. Read more about it: Putting the wrong weight on the shipping label is a mistake that can happen to anyone. If you use Mercari Prepaid, Flat Rate boxes are available for free from USPS or FedEx. link to Yes, USPS Regional Boxes Are Discontinued, link to How To Pack & Ship An Xbox (With Pictures), Cheapest Way To Ship A Package: Step-By-Step With Pirate Ship. You can also take the package with the underweight label to the post office and pay the price difference. Read more about the benefits we can offer for your online marketplace. Go to My Page > My Listings > Edit > the item > Activate. If youre shipping a package up to 50 lbs and 45 in length and 20 in width, consider using a prepaid Mercari label to save money and give you peace of mind. English Espaol Customer Service My USPS Go to USPS.com Site Index. The post office is now telling my buyer they need to pay to get their package and my buyer didnt have cash on them so the post office wouldnt give them their package. Having trouble finding your return label? Packing materials add bulk and weight. This Mercari shipping option is suited for bikes and guitars but not too much larger. Our rates come directly from courier services at up to a 70% discount, meaning theyre usually cheaper than Mercaris. Cancel the item by tapping Refund the buyer on the bottom of the Order Status page. The beauty of this online marketplace is that listing an item is free. Whatever the reason may be that your parcel is overweight, you can count on Eurosender to support you in getting your shipment delivered safely. I show you step by step how to use a shipping scale,weigh your item and enter item shipping weight on mercari.Dont have a Mercari Account Yet? At Eurosender, we cater to a wide range of customers who ship for private and commercial purposes. This label reflects the product weight and size provided on your product page. If you want the buyer to pay, the cost of the shipping label will be added at checkout. New comments cannot be posted and votes cannot be cast. Well, it depends. Any shipment over 50 lbs in actual or dim weight will be charged freight rates. Heres a full breakdown of all the Mercari shipping options. But don't worry, How To Pack & Ship An Xbox (With Pictures). Can't find the label? Maybe those old scales at home are inaccurate or you make a simple miscalculation. To edit your Ship from address in the app, go to the Order Status page and tap Edit beside your address. If you pay, youll be charged a label fee based on the package size and weight. This is because the platform emails you the shipping label, insures packages up to $200, and includes package tracking. But can we find a cheaper rate than Mercari? You'll also gain instant access to features such as the following: Ready to start shipping with Easyship? Find the guaranteed cheapest shipping in seconds with Easyships free shipping rate calculator. Mercari shipping services are limited to those who have physical addresses in these countries. I understand now that I definitely should have waited to cancel the sale until I actually got the pants back, but I'm still frustrated that support cannot figure out any way to help remedy this situation when both me and the buyer are trying to fix it. The last option and one that is not recommended is to send the package as is. Mercari prepaid labels can also save you up to 40%* on shipping costs. I then contact mercari asking about how to get an updated shipping label so that I can send the pants back when they get to me and support tells me the only way to do this is to cancel the sale and have her repurchase. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-banner-1','ezslot_6',125,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-banner-1-0'); Read Next: How to Ship on Your Own on Depop. Scan this QR code to download the app now. Packages over 45" may attract an additional courier surcharge of up to $120. A shipping scale costs around $20 but it can save you many headaches in the long run. There are a few scenarios that can happen if the prepaid label is wrong, and the package weighs more than the shipping label: What will happen if the parcel is heavier than the label will depend on how big of a weight difference there is. Mercari Pack and Ship is only available if youve decided to pay for shipping. The package size must be less than 34" (longest side) x 20" (second longest side). Create a free account and save up to 91% off on shipping rates! Make sure that the order is updated with the new tracking number and message your buyer so theyre aware. This label can also be accessed on your Order Status page. If your parcel weight is more than what is stated on the shipping label, most courier companies will issue a surcharge for the overweight package or send it back to the pick-up address. Starting on November 1, 2022, the payment processing fee for all transactions will increase from $0.30 to $0.50 per sale when an item sells. zulu social aid and pleasure club posters . 2022 MERCARI SHIPPING LABELS EXPLAINED (HOW TO)In this video, I explain the difference in USPS / UPS pricing vs shipping labels yourself on Mercari. There are a couple of outcomes that can happen from doing this. Shipping mistakes happen. New comments cannot be posted and votes cannot be cast. By contrast, shipping yourself means finding your own shipping service. Mercari Prepaid delivers to all 50 US states using Flat Rate shipping from USPS and FedEx. Imagine you sold an iPhone on the Mercari mobile app. before you do this to a.) Value 596. Wrong. Now its time to send the item to the buyer. Or you can take the package to the post office and pay the additional shipping fee. If buyers are paying, youll want to research the cheapest rates so you can provide these to buyers (to help drive sales). So, A few days after I sell a pair of pants I get a message from Mercari that there's a shipping issue and when I check up on usps tracking (I used Mercari's shipping option) they say that the item is being returned to sender because of an incomplete address. After you cancel the order, edit the shipping options and then ask the buyer to purchase the item again.
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