The request to VOID a transaction was Successful. A VendorTxCode has not been provided within your transaction registration. You will need to ensure that you have provided a debit or credit card number within the card number box provided on the payment screens. If you are RELEASE a transaction after it has been ABORTed, you will receive this system message. The Transaction has already been Refunded. A valid

value is required in the format 123.123.123.123. You will only be able to perform an AUTHORISE request against an AUTHENTICATED transaction and no other payment type. It is likely that you are submitting several email addresses which is therefore generating this system message. Is this plug ok to install an AC condensor? The Delivery Address2 contains invalid characters. The request was unsuccessful due to an unexpected condition encountered by the server. You will need to check your code to ensure that you are providing a valid month and year format with no spaces or separator characters, eg 0710 and not as 07/10 should be sent for an expiry date of July 2010. Any URL's which are longer will generate this system message. You will have to check the content of this field ensuring that no invalid characters are also contained. Please try a different card. The card type you sent in the CardType field is not active on your account. Either an INVALID or MALFORMED response was returned. The Sage Pay system has a maximum and minimum acceptable transaction value which are 100,000GBP and 0.01GBP respectively, with approximate equivalents in other currencies. I got the integration key and password from opayo (sagepay) - the test environment. Cost of Item n including tax: Total cost of item n. Please refer to the integration documentation for more information. If you are wishing to add another card type to your account, please check with your acquiring bank first before notifying Sage Pay to ensure that your merchant number has been set up to accept this new card type. You will need to send the long card number only which is situated on the front of the customers card. The command passed in the parameter was not recognised. The RelatedVendorTxCode should contain the VendorTxCode of the original transaction against which you trying to REFUND, REPEAT or AUTHORISE. The deferred transaction has been successully released and will be sent for settlement. It should be less than 40 characters long, contain only letters and numbers with no spaces or special characters (except for hyphen(-), underscore (_) or full stop (.)). The Delivery Surname contains invalid characters. You must ensure that your code is sending a valid amount within this field formatted to the correct number of decimal places for the chosen currency. This Refund would exceed the amount of the original transactaction. The debit or credit card number entered must match that of the card type selected before you have been presented with the option of entering the debit or credit card details. Invalid system used for the related transaction. XML does not match the protocol. Check the card number and resubmit. If you are using our Form integration method, you may also sometimes receive this message if your Encryption Password is incorrect, so we would suggest you check this information as well. This vendor's rules require a successful 3D-Authentication. No further action required. A required parameter is missing. The transaction you are attempting to REFUND has already been fully refunded. The server encountered an unexpected condition which prevented it from fulfilling the request. ##### is an invalid date format. Start Row and End Row range too large. Connect and share knowledge within a single location that is structured and easy to search. The ReleaseAmount field must be a valid amount, formatted to the correct number of decimal places for the chosen currency, AND must be less than or equal to the amount of the original Deferred transaction that you are attempting to Release. The email address provided was not recognised by PayPal. This system message is only generated if you are attempting a Manual transaction where you are sending the Auth code to us within My Sage Pay. There was an error processing this payment type, There is a problem with the details that have been entered for a European Payment Type. If a card ExpiryDate value of 1509 was passed this would generate this error code. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Failure Page on your site once the transaction has been registered as unsuccessful. The vendor does not match with the vendor who registered the token. Cannot retrieve contributors at this time. Incorrect Percentage value entered. Your system should be storing this information and be retrieving it from your database when performing the above actions. The result associated with each transaction appears on all PayPal Manager detail reports. The NotificationURL which you have provided is not recognised by the Sage Pay servers and therefore we cannot send you all the transaction completion information. The payment requires authentication, Token system does not support this. You should make sure that the VPSTxId you are supplying is the value which Sage Pay sent back to you with the original transaction. The issue is normally associated when you are attempting to automate these actions. You will need to check that this field is sending the correct reference. The GiftAid flag is invalid. TransactionType of the related transaction is not supported for this operation. You are not passing the currency field through with your transaction. English version of Russian proverb "The hedgehogs got pricked, cried, but continued to eat the cactus". You will only be able to perform three attempts in order to gain a successful authorisation. The Apply3DSecure flag is invalid. The end date is more than one month after the start date. The VendorTxCode is a required field which is generated by you as a unique identifier for the transaction. HTTP Version Not Supported : The server does not support or is not allowing the HTTP protocol version specified in the request. The Authorisation has been declined by the bank. This error normally occurs when an action is not acceptable if the Sage Pay system attempts to do something to a transaction. The Vendor Rule Bases disallow this card range. View the Solution This topic has been marked as solved. You have selected to use Custom templates in your My Sage Pay admin area, but you do not have any custom templates uploaded. Please check and retry. and then fed in to the curl http header as. If you have received this system message, it is likely that you are attempting to send an automated REFUND, REPEAT or AUTHORISE request against the original transaction from your server (i.e you are performing any of the above outside of the My Sage Pay admin area) and the RelatedSecurityKey does not match with what we have in the database for this transaction. Any values provided which is not numeric will generate this system message. The Billing Firstname contains invalid characters. 2 User on Card Selection page. If you do not have the relevant merchant number on your account, we would recommend that you contact your merchant acquiring bank to set up. You will need to ensure that your code is not sending more than 200 characters within this field and that no invalid characters are being sent. Your transaction registration POST must contain an Amount field specifying the total value of the transaction that needs to be authorised. The SecurityKey value should contain 10 alphanumeric characters and you must always pass this value within the RelatedSecurityKey field when posting your transaction registration over to Sage Pay. E.g. This is a standard HTTP Error. Your transaction has been successfully Voided and will not be sent for settlement at the end of the day. You will need to check your code to ensure you are capturing the correct value being returned from Sage Pay and also that the VPSTxId you are submitting back to Sage Pay is correct. Also check to see if you have submitted the full VPSTxId, including the hyphens and curly brackets. You can only RELEASE or ABORT a DEFERRED transaction. You may need to zero pad your subnet mask so that each number block contains three digits. Not the answer you're looking for? Please ensure that you are posting this field with each transaction and that you use the correct value. The Basket field can contain a maximum of up to 7,500 characters and you will get this system message if you are sending more than 7,500 characters. You will need to check your code to ensure that you have not entered more than 200 characters within this field on the payment pages. Embedded hyperlinks in a thesis or research paper. Making statements based on opinion; back them up with references or personal experience. You will need to contact the Sage Pay support team to notify them how you generated this error message to enable them to look into the cause further and escalate to their live development team. This could have been caused by the information posted to the Sage Pay server or by an issue with the Sage Pay server. Invalid command. This is a required value within the Protocol and you will need to check your code to ensure that you are sending this information for each transaction you register with Sage Pay. Complete the Opayo Reporting setup to enable refunds. If this does not resolve the issue, then please email the vendorTxCode along with your vendor name to our customer services team to investigate further. By doing this it will cause the Sage Pay payment pages to not appear and this error message will be generated. No successful transaction found within this duration. Any other characters or lengths will produce this error. The VendorName will be upto 16 characters or less and will only contain letters and numbers but no spaces or unusual characters. The Related transaction is not a DEFFERED payment. The payment will now appear as a failed transaction. This error message will be displayed when you have failed to be authenticated through 3D-Secure and the card provided will not allow you to proceed until this has been passed. You will need to review your code and change the URL to only use a fully qualified URL which must be http:// or https:// and be accessible. Check that the user does not already exist. Unable to find the transaction for the supplied. You will only ever be required to provide us with the large numbers situated on the front of the customer's card and you will need to ensure that there are no spaces or hyphens being used as separator characters when providing us with this value. You may need to zero pad your ip address so that each number block contains three digits. Teams. This URL must be http:// or https:// and be less than 255 characters long. You cannot set the administrator password using vspaccess. Please check your code to ensure that you are providing a unique identifier that does not contain more than the maximum number of characters and that there are no unacceptable characters being provided. A transaction is unable to be registered without this information. You have entered an incorrect value for the card security code which is invalid. The DeliveryAddress and DeliveryPostcode are required. Q&A for work. You will only be able to enter up to 50 characters in the card holder name box on the payment pages. This system message will be generated when you don't send a valid value within the CardType field in your transaction registration POST. You will find the corresponding transaction status in the status field of the getTransactionDetail response. We are getting the following error when executing this: [description] => Authentication values are missing [code] => 1001. Please check with our support team if you are uncertain which cards your account has been set up with. ie $key = base64_encode("My Integration Key:My Integration Password"); A valid is required. The amount value is invalid, this value must be no more than + or - 15% of the original value. Unable to find the transaction for the or supplied. The VPSProtocol value is not supported by the system in use. Please use mobile device to refund transaction. You will be presented with this error message if you have had three failed attempts to gain a successful authorisation for this transaction. as outlined in our Protocols. Asking for help, clarification, or responding to other answers. More than 50,000 rows returned. This is a required field and needs to be sent with every transaction you register with Sage Pay. Please ensure that you are sending the correct value in the TxType field. Overlaps with an existing rule. Surcharge not allowed on this payment system. This system message is usually generated when your are attempting to action on an original transaction (such as a refund, void, repeat, release etc) and the authorisation details of the original transaction (RelatedTxAuth) has not been provided. You are receiving this system message because your transaction does not include the TxType field when being posted to Sage Pay. Please ensure that you only use a fully qualified URL. Please redirect your customer to the ACSURL, passing the MD. The CardHolder field in the transaction registration POST can only contain up to 50 characters. The primary admin user cannot be deleted. It should be a number and the value should match the value that was passed back to you by Sage Pay when the original transaction was completed. Alternatively, if you had entered the start date incorrectly please re-enter the correct start date and start again. If you don't provide this value or it is incorrect, the Sage Pay system will not know how to handle the transaction and therefore generate this system message. We also return to you the 2 digit Decline Code from the bank. Form transactions are disabled for this vendor in the test environment. The card type field contain a value which specifies the card that is being sent to us. You will need to ensure that you have entered the full card number correctly and only those numbers that appear on the front of the card and try again. You will need to check your code to ensure that the correct value is being retrieved from your database and that you are sending it through to Sage Pay within the correct field. To review, open the file in an editor that reveals hidden Unicode characters. You will need to use a different card if you wish to proceed with the transaction. You will also need to check your code to ensure that your test and live Form encryption passwords are case-sensitive and in the exact same format with no spaces before or after them. Please check the related transaction is a AUTHENTICATED transaction. Card failed the LUHN check. Cannot create the new user. Check your code to ensure you are checking the validity of all CV2 numbers entered on your site before forwarding them to Sagepay. You will need to check your code to ensure that you server doesn't send more than 200 characters each time. If you have received this system message it it likely that you have not provided us with a valid card number within the CardNumber field. The Vendor or Vendorname format is invalid. Configure the Settings - Opayo Direct To correct this issue, you will need to check your code to ensure you are submitting the correct value. An example would be Japanese Yen (JPY). is too restrictive. Please use format dd/MM/yyyy HH:mm:ss. You will also need to check the content of this field to ensure that it is valid.
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